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March 17, 2020

  As we have progressed through the last several weeks our commitment to the health and safety of our guests and employees continues to be our number one priority at all of our locations.  We have established a crisis management team which is 100% dedicated to ensuring we are at the forefront of what is happening and ensuring we are adjusting correctly as the situation is quickly evolving. 

  Where we are today:

• Eleven of our golf courses are in mandatory shelter-in-place Counties and we have fully closed these facilities.  In compliance with the order we have reduced staff to only those critical for care and security of the properties.  The status of these courses has been posted to their individual websites and social media platforms.
• Three of our golf courses have closed the restaurants completely in compliance with County mandates.  They are otherwise open for golfers following local health department guidelines.
• Five of our golf courses have reduced food & beverage service and only To-Go orders are available.  An additional 11 locations will be implementing this standard as of March 18^th.  The golf portion of these facilities are currently scheduled to remain open, again following local health department guidelines.
• All of our facilities that remain either fully or partially open have implemented significant increases in cleaning and sanitary standards including employee training.  We are taking extreme measures to reduce the spread of germs.  These increased standards include but not limited to:
  • All employees are to wash their hands a minimum of 4 to 6 times per shift with soap and water for at least 20 seconds.
  • Provide hand sanitizer at all point of sale counters for both the employees and customers.
  • Continue to remind employees to avoid touching their eyes, nose, or mouth.
  • Disinfect all working surfaces a minimum of one time per day with industrial level disinfectant.
  • Restaurant seating reduced to 50% of capacity.
  • All tables and chairs in restaurants to be wiped down with a disinfectant wipe after each use before being given to a new customer.
  • All door handles to be wiped with disinfectant a minimum of 1 time per hour.
  • All rental club grips to be wiped down with a disinfectant wipe upon being returned.
  • All steering wheels and seats on golf carts to be wiped down with a disinfectant wipe upon being returned.
  • All range balls must be washed with soap and water between uses.
  • All range ball baskets to be wiped down with disinfectant between uses.
• We have developed an employee portal/website for employees impacted by the reduction of operations or temporary closures to quickly get them connected with available resources. 

   In addition, we continue to support out staff to stay home if they or anyone in their home feels ill.  

  If you have any concerns or questions please do not hesitate to reach out to our dedicated email address – This email address is being protected from spambots. You need JavaScript enabled to view it. - and one of our team members will be in contact with you shortly.

  We will continue to monitor this situation as it evolves and will update this message as appropriate.  We look forward to the day when we are able to bring back our employees, guests and community to our facilities and providing a great place to work and play.  

Michael Sharp

President/CEO

CourseCo, Inc.

VIEW PREVIOUS STATEMENTS HERE

March 23, 2020

CourseCo Family-

   Nationally and internationally we all continue to battle the pandemic of the COVID-19 virus.  Since the beginning of its presence in the United States, CourseCo and our facilities have been proactively monitoring developments and creating the safest possible environment for our employees and guests.  We eliminated all non-essential travel and canceled company-wide meetings in early March, we cancelled all large banquets and events just a few days later and then quickly moved to cancel all banquets and events of any size shortly after.  We have worked with a variety of agencies including States, Counties, Cities and Public Health Groups to ensure we are in compliance and exceeding the new standards of each.  As everyone is aware it has been a fluid environment as often things change day to day if not hour to hour, only exacerbating the situation.  The work our employees, at all of our locations, have done has been tireless and focused and I cannot thank each of you enough for what you/they have done to ensure everyone’s health and well-being.

  The question today I am receiving the most continues to be “Why are some of your courses open and others are not?” and this is more than fair to ask.  The answer while complicated in its nuance is rather simple – there is a divergence in policy on whether golf as an outdoor activity, with inherent social-distancing, should remain open at this time.  We have taken the guidance of the government’s local health experts, and ownership, in each circumstance to decide if we should remain open or not.  In those cases where the guidance has been to close, we have done so quickly and efficiently.  In those cases where the guidance was to remain open with certain restrictions that promote safety and health, we have done so while ensuring we are exceeding the recommendations and implementing stringent sanitation and safety protocols.  In all circumstances, we will continue to monitor this closely and carefully and act according to the direction we receive from the experts. 

  The health and safety of our employee’s and guest’s will always be our number one priority.  I know that while there seems to be no end in sight, we will get through this.  We are certainly in this together and we will continue to adapt and manage in this ever-changing environment.   We appreciate all the work, support, and leadership from our CourseCo family during these difficult times and I look forward to the time when we can return to normal operations at all of our facilities.  We will continue to update our website, protocols/policy, and communicate out as we learn more and get new information.  I remind you that our WHQ Team is available to assist you and our employees during this time and available 24/7. 

Thank you and stay safe,

Michael Sharp

President/CEO

CourseCo, Inc

 We have implemented a series of increased sanitary and cleaning standards at our properties that remain open in order to minimize our guest’s and employee’s exposure to the COVID19 virus. 

These changes include:

• Pro shops will be closed and check in for golf will be in a designated space limited to one guest at a time
• Golf carts will be limited to one rider per golf cart (no additional fees will apply)
• Food & Beverage service will be only To Go service
• We ask that all guests pay with credit card if possible
• Doors will be propped open to avoid touch points
• Ball washers have been removed from the golf course to reduce touch points
• Rakes have been removed from the golf course bunkers to reduce touch points (play as ground under repair)
• We ask that you putt with the flag stick in place to avoid touch points
• Driving range hitting stations have been reduced by 50% to provide additional spacing
• Cleaning of high touch points has been increased to 4 to 6 times per day
• Employees at point of sale stations wear gloves
• All employees have received additional training on sanitary standards